Terms & Conditions

Terms & Conditions – Rilaxtion Mattress
Effective Date: 01-04-2024

Welcome to the Rilaxtion Mattress website. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General Information
1.1 These Terms & Conditions (“Terms”) govern your use of the Rilaxtion Mattress website and your purchase of products from us.
1.2 Rilaxtion Mattress reserves the right to change or modify these Terms at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new Terms.

2. Products and Orders
2.1 All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
2.2 We strive to display our products accurately; however, colors, dimensions, and weights may vary slightly from the images shown.
2.3 Prices for our products are subject to change without notice. We reserve the right to discontinue any product at any time.
2.4 By placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance and confirmation by Rilaxtion Mattress.

3. Payment and Billing
3.1 We accept payments via [list of accepted payment methods].
3.2 You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.
3.3 We reserve the right to refuse or cancel any order if fraud or unauthorized or illegal transactions are suspected.

4. Shipping and Delivery
4.1 Shipping costs and estimated delivery times will be provided at checkout.
4.2 Rilaxtion Mattress is not responsible for delays caused by carriers or events beyond our control.
4.3 Risk of loss and title for products purchased pass to you upon our delivery to the carrier.

5. Returns and Refunds
5.1 We offer a  trial period. If you are not satisfied, you may return the product in its original condition.
5.2 To initiate a return, please contact our customer service team at (+91)-9874360010.
5.3 Refunds will be issued to the original payment method and may take up to 7 days to process. Shipping fees are non-refundable.

6. Warranty
6.1 Our mattresses come with a 10-year limited warranty against defects in material and workmanship.
6.2 The warranty does not cover normal wear and tear, misuse, or failure to follow care instructions.

7. Limitation of Liability
7.1 Rilaxtion Mattress shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products.
7.2 Our total liability to you for any claim shall not exceed the amount paid by you for the product in question.

8. Privacy Policy
8.1 Your submission of personal information through the website is governed by our Privacy Policy, which can be found https://rilaxtion.com/privacy-policy

9. Governing Law
9.1 These Terms shall be governed by and construed in accordance with the laws of [your country or state]. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of Patna jurisdiction.

10. Contact Information
10.1 For questions or concerns regarding these Terms & Conditions, please contact us at:

Email: info@rilaxtion.com
Phone: (+91)-9874360010
Address: Ashiana Digha Road, Patna,800025