Shipping Policy

At Rilaxtion Industries Pvt. Ltd., we strive to provide our customers with the best shopping experience. Our shipping policy outlines the guidelines regarding the delivery of our mattresses.

Shipping Timeline:

• Minimum Shipping Time: 7 days from the date of order.
• Maximum Shipping Time: 30 to 40 days from the date of order.

Shipping Process:

1. Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details.
2. Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
3. Shipping and Delivery: Delivery times are subject to availability and depend on your location. We work diligently to ensure that your order reaches you within the stipulated time frame.

Additional Information:

• Shipping Charges: Any applicable shipping charges will be calculated and displayed at checkout.
• Order Tracking: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
• Delays: Delivery times may be extended due to unforeseen circumstances such as weather conditions, logistical delays, or other factors beyond our control. We will keep you informed in case of any such delays.

For any further questions or concerns, please contact our customer support team at info@rilaxtion.com or call us at (+91)-9874360010.

We appreciate your patience and understanding as we work to deliver your order as promptly as possible. Thank you for shopping with Rilaxtion Industries Pvt. Ltd.!