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Effective Date: 01-04-2024
At Rilaxtion Mattress, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or purchase our products.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you place an order, sign up for our newsletter, or contact us for customer support.
1.2 Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, device type, and browsing patterns, to improve our website and services.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand customer preferences. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1 To Process Orders: We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your purchase.
2.2 To Improve Our Services: We use non-personal information to analyze customer behavior, improve our website, and enhance our products and services.
2.3 Marketing and Communication: With your consent, we may use your email address to send you newsletters, promotions, and other marketing communications. You can opt out of receiving these communications at any time.
2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping products, or conducting marketing activities. These providers are required to maintain the confidentiality of your information.
3.2 Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.
3.3 Business Transfers: If Rilaxtion Mattress is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Data Security
4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2 While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
5.1 Access and Correction: You have the right to access, update, or correct your personal information.
5.2 Deletion: You have the right to request the deletion of your personal information, subject to certain legal or contractual restrictions.
5.3 Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
6. Retention of Information
6.1 We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Third-Party Links
7.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
8.1 Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us to request deletion.
9. Changes to This Privacy Policy
9.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after any changes constitutes acceptance of the new Privacy Policy.
10. Contact Us
10.1 If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email: info@rilaxtion.com
Phone: (+91)-9874360010
Address: Ashiana Digha Road, Patna,800025
